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Career, Jobs and Resume Groups Forum Index » Jobs U.S.A. » US-SC: Florence-Distribution Supervisor
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| JobCircle.Com |
Posted: Tue May 22, 2007 4:05 pm |
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Job Title: Distribution Supervisor
Job Location: SC: Florence
Pay Rate: competitive
Job Length: full time
Start Date: 2007-05-22
Company Name: QVC, Inc.
Contact: Recruiter
Phone: apply on-line only
Fax: no faxes please
Description:
Description
POSITION SUMMARY
Under direction of the Area/Shift Manager and On Call Manager, accountable for providing leadership, direction and support to the department. Manages operations to accomplish facility and company business goals. Operates the department in a cost efficient, quality-oriented manner to achieve excellent customer service. Monitors and maintains a quality working environment in promoting effective employee relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports QVCs commitment to Customer Service in the performance of all job duties. Provides leadership and displays enthusiastic commitment to behaviors and values consistent with The QVC Difference. Creates a positive, motivating work climate. Models proactive employee relations.
2. Supervises day-to-day operations for the assigned area, partnering as necessary with other departments. Circulates around area, prioritizes, assigns, and reviews work to maintain departmental efficiency and meet productivity, volume and quality goals. (MBWA)
3. Creates and maintains a clean, safe working environment for all employees.
4. Ensures both consistency of and compliance with company and departmental policies/procedures and performance standards. Implements operational plans to achieve designated objectives, established performance goals, and quality standards.
5. Identifies, reports, and communicates to the department manager, trends and/or irregularities experienced. Takes a pro-active approach to analyzing deficiencies and developing plans to correct. Recommends and implements solutions by involving staff in problem solving to obtain the best result.
6. Works cooperatively, utilizing a team supervisor approach to achieve performance goals established for both base and flex employee groups. Effectively utilizes the "team supervisor" structure to provide a high level of support and interaction with all On Call/Variable employees.
7. Partners with Variable Labor Manager to continually improve the effectiveness and efficiency of On Call/Variable Staffing program, and its ability to meet changing employee and business needs.
8. Conducts meetings with staff to review department changes and statistics, respond to questions, and communicate any issues/concerns to the group. Ensures that employee questions or problems encountered are resolved in a timely and accurate manner. Coordinates all follow thru with the appropriate Managers/support departments as necessary.
9. Performs regular feedback sessions (1:1) with both base and flex employee groups to discuss performance. Includes both constructive and appreciative feedback. Develops goals and objectives with individuals and provides appropriate follow-up. Counsels and participates in the training process to develop employees.
10. Partners with manager and Human Resources to develop formal performance action plans and Corrective Actions for "Unsatisfactory" or "Needs Improvement" base and flex employees. Tracks progress against the plan. Provides feedback at appropriate intervals.
11. Participates in the development of short and long-range goals for the department, including budget, staffing, and systems requirements. Assists with special projects involving continuous improvement both inside and outside area/s of direct responsibility.
12. Completes and administers meaningful performance appraisals, as assigned, on a timely basis, gathering appropriate information from all required sources.
13. Completes all other administrative tasks (TC-1/Payroll, PANs, Operations/Production Reports, Corrective Actions for Attendance and Punctuality, Missed Commitments, etc.) on a timely basis.
14. Assures cross-training, completion of equipment training and certifications, as necessary.
15. As required, assists HR in recruiting, interviewing, and selecting high quality employee candidates. Assimilates new members to the team. Participates in the facilitation of new hire/On Call orientations.
16. Obtains a strong working knowledge of all technologies used in the Distribution Centers. (IBM, WMS, etc.)
17. Demonstrates functional knowledge of all areas within Distribution.
OTHER DUTIES AND RESPONSIBILITIES
Performs other related duties as assigned by manager.
Qualifications & Requirements
SPECIFIC JOB KNOWLEDGE (Special skills, knowledge of machines, procedures, etc.)
Excellent oral and written communication skills.
Must possess a solid working knowledge of PCs, word processing and spreadsheet packages. (Microsoft Word, Excel, Access, etc.)
Excellent interpersonal and customer service skills.
Excellent organizational, problem solving, and supervisory skills.
Demonstrated initiative is necessary.
QUALIFICATIONS
Education:Undergraduate degree in business or related field, or an equivalent combination of education and experience.
Experience: Two to three years of supervisory experience in a related high volume distribution center environment.
JOB REQUIREMENTS (As required by the Americans with Disabilities Act)
Ability to climb stairs/ladders.
Ability to work on elevated surfaces.
Ability to lift items weighing approximately 50 lbs.
Ability to perform basic math calculations.
Ability to work under pressure in order to meet strict deadlines.
Ability to differentiate between colors.
Ability to conduct oral presentations.
Ability to operate general office equipment (fax machine, photocopier, computer printer) stationed between 3 & 4 feet high.
Ability to access and enter information using an automated system quickly & accurately.
Ability to stand for long periods of time.
Ability to comprehend and apply complex information.
Maintain attendance according to company policy.
Location: Florence (SC)
Employment Type: Full-Time
Division: Distribution
Shift: First (4 ten hour days with one weekend day)
Please refer to Job code 1742 when responding to this ad.
For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/709833.html?source=ng to apply online.
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For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
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